This Privacy and Messaging Policy explains how Fitness With Gomzi / FG Group uses the Meta WhatsApp Business Platform (API) to communicate with users. It describes what data we collect, how we use it, how user consent is obtained, and how we protect user privacy. By opting in to receive WhatsApp messages from us, you agree to the practices described in this policy.
We use Meta's official WhatsApp Business API to provide secure, reliable, and permission-based communication with our users. Our WhatsApp automation system is designed to help us deliver important account-related messages, fitness updates, service notifications, and promotional information in a timely and user-friendly manner. All messages are sent only for legitimate business purposes and in compliance with WhatsApp and Meta policies.
We send WhatsApp messages only to users who have provided explicit consent. Users opt in by submitting their phone number through our website, mobile application, registration forms, or by confirming their consent via WhatsApp. Consent is always voluntary, clear, and specific to WhatsApp communication. We do not purchase, rent, or use third-party phone number databases, and we do not send messages to users without prior authorization.
Our WhatsApp automation system is used for three main categories of communication. Transactional messages include OTPs, login verification codes, account security alerts, and payment confirmations. Informational messages include fitness program updates, reminders, service notifications, order updates, and customer support communication. Marketing and promotional messages include offers, discounts, new program launches, and announcements, and are sent only to users who have explicitly opted in for marketing communication.
Users have full control over their WhatsApp communication preferences. They may opt out of receiving messages at any time by replying “STOP” on WhatsApp, using the unsubscribe option within our app or website, or by contacting our support team. Once a user opts out, we immediately stop sending marketing messages. Essential transactional messages may still be sent if required for security or legal reasons.
When users interact with us on WhatsApp, we may collect limited information such as phone number, WhatsApp profile name, message delivery and read status, and interaction history related to business communication. We do not access personal WhatsApp conversations beyond our official business interactions.
The information collected through WhatsApp is used strictly to deliver messages, provide customer support, manage user accounts, improve communication quality, analyze usage trends, and ensure compliance with legal and platform requirements. We do not use WhatsApp data for any unlawful, misleading, or unauthorized purpose.
All WhatsApp messages are sent using Meta's official WhatsApp Business Platform. User data may be processed by trusted service providers solely for message delivery, system performance, or compliance monitoring. We do not sell, trade, or share personal information with unauthorized third parties.
We take data security seriously and implement appropriate technical and organizational measures to protect user information. This includes secure servers, controlled access, and encryption where supported by WhatsApp. While we follow industry-standard security practices, no digital system can guarantee absolute security.
Our WhatsApp automation system strictly follows Meta's WhatsApp Business Platform Policy, Meta Data Protection Standards, and applicable Indian laws and regulations. We do not engage in spam, misleading communication, prohibited content, or abusive practices. Any misuse of the system may result in immediate suspension of messaging services.
We may update this Privacy and Messaging Policy from time to time to reflect changes in our services, legal requirements, or Meta policies. Updates will be published on our website or app, and continued use of our WhatsApp communication indicates acceptance of the revised policy.
If you have any questions about this policy or our WhatsApp communication practices, you may contact us at:
Email: fitnesswithgomzi@gmail.com
Contact Us: https://gcsconsultant.fggroup.in/contact
